Privacy Policy

Junaidha Pharmacy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place orders, or interact with our services.

1. Information We Collect

• Name, email address, and contact numbers
• Delivery and billing address
• Order, transaction, and communication details
• Prescription information where required
• Website usage data such as IP address, device type, and browser

2. How We Collect Information

Your information may be collected when you:

• Place orders on our website
• Create or manage an account
• Contact us via phone, email, or WhatsApp
• Subscribe to updates or promotional communications
• Interact with our website or digital platforms

3. Use of Personal Information

• Processing and fulfilling orders
• Verifying prescriptions where applicable
• Providing customer support and responding to inquiries
• Sending order confirmations and delivery updates
• Improving website functionality and service quality

4. Marketing Communications

Marketing communications are sent only where consent has been provided. You may opt out of marketing messages at any time without affecting your service experience.

5. Sharing of Information

We may share limited information with trusted partners such as:

• Delivery and logistics providers
• Payment processing services
• IT and technical support providers

These partners are required to protect your data and use it solely for service delivery. We do not sell or rent personal data to third parties.

6. Payment Information

Junaidha Pharmacy does not store credit or debit card details. All payments are processed securely through authorized payment gateways.

7. Data Security

Reasonable technical and organizational measures are implemented to safeguard personal information from unauthorized access, misuse, or disclosure.

8. Data Retention

Personal data is retained only for as long as required to fulfill operational needs and provide services. Data is securely deleted or anonymized when no longer needed.

9. Your Rights & Choices

• Access or update your personal information
• Request correction of inaccurate data
• Withdraw consent for marketing communications
• Request deletion of personal data where applicable

10. Cookies

Cookies may be used to enhance site performance and user experience. You can manage cookie settings through your browser preferences.

11. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect information from children.

12. Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

13. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be published on this page. Continued use implies acceptance.

14. Contact Information