Terms & Conditions

1. General

This website is owned and operated by Junaidha Pharmacy. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website.

2. Eligibility

• Users must be 18 years or older
• Information provided must be accurate and complete
• Certain products may require additional verification

3. Privacy & Data Protection

We collect only necessary information to process orders, provide support, and improve services. Personal data is used responsibly and is not sold or shared for third-party marketing.

4. Consent

By using this site or placing orders, you consent to the collection and use of your information as described. You may opt out of marketing communications at any time.

5. Payments

• All prices are in AED
• Payments are processed securely
• Card details are not stored on this site

6. Orders

Orders are subject to availability and confirmation. We may cancel or refuse any order at our discretion.

7. Product Information

Product descriptions are for guidance. Always check labels and instructions before use.

8. Prescription Medicines

Prescription items require valid verification. Orders may be delayed or cancelled if verification fails.

9. Delivery

Delivery timelines are estimates. Delivery charges or free delivery thresholds are shown at checkout.

10. Returns & Refunds

• Returns accepted within 5 days for eligible items
• Dispensed medicines are not returnable
• Refunds are processed via the original payment method

11. Defective or Incorrect Items

If you receive damaged or incorrect products, contact us within 5 days with unused item in original packaging.

12. Intellectual Property

All content on this site is owned by Junaidha Pharmacy. Unauthorized use is prohibited.

13. Acceptable Use

Users agree not to place fraudulent orders or misuse the website in any harmful manner.

14. Third-Party Links

External links are provided for convenience only. We are not responsible for their content or practices.

15. Force Majeure

We are not liable for delays caused by events beyond reasonable control.

16. Limitation of Liability

Our liability is limited to the value of products purchased, except where prohibited.

17. Changes to Terms

These Terms may be updated at any time. Continued use indicates acceptance.

18. Jurisdiction

These Terms are governed and interpreted according to applicable UAE guidelines.